PUBLIC WORKS ESSENTIALS
Supervisor Techniques and skills
supervisor role and functions
employee training
workplace safety
problem employee identification/approaches
Basic management skills
basic management skills
planning, organizing, staffing, directing,
coordination, reporting
basic organization design
information and records management
Communication Skills
formal/informal business communications
written report writing
Legal and legislative understanding
fundamentals of government
roles and local / state / federal
legislative - executive bodies
laws impacting pw operations
OSHA EPA ADA EEO
Resource management skills
basic project management
effective crew scheduling
contracting / bidding
purchasing inventory management
consultant management
Public works operations
wastewater/Wastewater Treatment
Right of way / utility one call
solid waste
emergency management
facility and grounds
water
transportation
fleet management
storm water
engineering and technology
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DEVELOPING LEADER
Supervisor Techniques and skills
conflict resolution
stress and time management
motivating and inspiring employees
organizational culture
workplace safety
problem employee identification/approaches
Basic management skills
delegation and empowerment of employees
understanding line staff rolls
creating action plans
Leadership skills
team development
leadership styles
personal assessment
Community service/ customer orientation skills
Dealing with internal and external customers
Resource management skills
creative decision making
effective crew scheduling
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LEADERSHIP SKILLS
Supervisor Techniques and skills
motivating and inspiring employees
stress and time management
Labor and management relations
organizational culture
Employee selection
Basic management skills
basic management skills
overview of PW process
creating action plans
Maintenance management systems
APWA self assessment
Communication Skills
overview of relations w/public,
media, council
presentation skills
conducting effective meetings
Leadership skills
Ethics
Defining Excellence
APWA core competencies
Municipal planning
Personal assessment
Community service/ customer orientation skills
Customer service
Media & promoting PW
Creating partnerships
Community Diversity
Legal & Legislative Understanding
Roles of elected officials
Resource management skills
Budgeting
Finance
Strategic Planning
Creative Decision making
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