|
Personal
Resume Of
BYRON C. COUNTRYMAN, Jr.
rcountry@pacifier.com
EXPERTISE
Knowledgeable and skilled telecommunications engineer, with thirty
six years experience in all facets of wireless and wireline switching:
new office starts, system repair, cellsite and routing translations, technical
support, network administration, central office equipment installation,
surveillance, user support, and customer support.
EXPERIENCE
Alcatel-Lucent
Customer Technical Advocate, MetroPCS and Qwest Wireless – November,
2000 to Present: Work across multiple Lucent organizations to manage
and drive customer technical issues to closure. Also provide technical
support to customers for wireless switching capacity planning, as well
as customer retrofit process training and scheduling, retrofit support,
trouble ticket tracking, and outage support. Member of core Lucent CTA
team of MSC subject matter experts.
US West Wireless/Qwest Wireless
TEC 55 - Senior Member Technical Staff - Qwest Wireless -
NOVEMBER, 1999 to OCTOBER, 2000: Qwest Wireless ATAC (Advanced
Technical Assistance Center) Tier 3 technical support for Lucent MSC,
Minicells and Flexent cells; Tier 3 support for Lucent and Ericsson
retrofits; Northwest market lead; Lead engineer and project manager for
all switching software, cellsite and routing translations and hardware
deployment activities in the Lucent Markets with secondary
responsibility for Nortel/Ericsson markets; subject matter expert for
Lucent Flexent products.
Switch Engineer - US West Wireless - APRIL, 1997 to NOVEMBER,
1999: Lead Switch Engineer Portland, OR Market for Lucent MSC
preparation before launch; Responsible for coordination and scheduling
telco wireline and wireless personnel, contractors and vendors during
installation of Lucent Autoplex MSC and common systems area; Lead
engineer responsible for integration testing of the Lucent Autoplex
MSC; Scheduled RBOC delivery and testing of T1 and T3 facilities;
managed vendor testing and turnup of cellsites; Scheduled delivery and
testing of SS7 circuits from STP providers as well as cross connecting
and turnup of SS7 circuits; Installed crossconnects for inter-office T1
facilities; Tested and turned up voice trunks to local, long distance
and operator services offices; Maintained T1 facilities to cell sites
before launch; Managed activities for cellsite technicians and vendor
for pre-launch diagnostic maintenance of cellsites; Worked with RF
Engineers in optimizing RF performance.
Lead engineer and project coordinator during MSC preparation for
Lucent Technologies’ Flexent FOA including: conversion of PSU DF1's to
DF2's; addition of PH4's; retrofit from OMP to HA-OMP; addition and
commissioning of AP’s and EIN's; FOA upgrade to ECP13 with several FOA
BWM's; turn up and testing of Flexent Microcells.
Project coordinator during installation and launch of
Nortel/Ericsson MSC for launch of Eugene, OR. Market. Worked with
architects, contractors, construction trades, HVAC contractors, DC
power vendors, to prepare switching area for operation within time and
budget constraints; Oversaw installation of Nortel MTX switch, Ericsson
base station controller, Alcatel SHLR, Tekelec Eagle STP and common
systems area in MSC; Oversaw ATP testing of the Nortel switch, Ericsson
base station controller and Tekelec Eagle STP; Scheduled RBOC delivery
and testing of T1 and T3 facilities; managed vendor testing and turnup
of cellsites; Scheduled delivery and testing of SS7 circuits from STP
providers as well as cross connecting and turnup of SS7 circuits;
Installed crossconnects for inter-office T1 facilities; Tested and
turned up voice trunks to local, long distance and operator services
offices; Maintained T1 facilities to cell sites before launch; Managed
activities for cellsite technicians and vendor for pre-launch
diagnostic maintenance of cellsites; Worked with RF Engineers in
optimizing RF performance.
Installed Cisco routers and terminal servers in both Portland MSC’s
and oversaw integration and turnup of VPN in the local market.
US West Installation
Central Office Equipment Installation Technician - AUGUST, 1993 to
APRIL 1997: Installed Central Office equipment in US West equipment
offices. Worked on installation of a new DC power plant and an augment
to another DC power system. Installed T1, T3 and fiber facilities
system. Worked on a new install of a 5ESS, finishing the project as
project in-charge.
In-charge installer for installation project of new hardware augments
to several 5ESS switches. Worked on installation of new hardware in a
DMS10 switch, and a new install of a DMS100 switch.
US West Communications/Pacific Northwest Bell
Central Office Technician – Portland, OR Network Operations, U S
West Communications - APRIL, 1988 to AUGUST, 1993: Data Coordinator:
Coordination of Ethernet LAN, SUN 6/670 servers, SUN IPX workstations
installation project; SCCS Mini-computer System Administration; second
tier 1AESS, 5ESS and DMS10 software and hardware analysis and support;
AMA Teleprocessing project; SS7 implementation project for 1AESS and
5ESS; office surveillance; field maintenance repair; routines for 1AESS
and 5ESS.
Central Office Technician - Vancouver North, WA 5ESS Dial-by-Dial
Transfer Project, U S West Communications: OCTOBER, 1987 to APRIL, 1988
Central Office Technician - Portland, OR Network Operations, U S
West Communications: JUNE, 1985 to OCTOBER, 1987: Second Tier 1AESS and
5ESS software and hardware analysis and support; Part time system
administration.
Central Office Technician - Portland, OR Atlantic 1AESS Processor
Retrofit and Dial-by-Dial Transfer Project, U S West Communications:
JUNE, 1983 to MAY, 1985
Central Office Technician - Portland, OR Network Operations, Pacific
Northwest Bell: April, 1981 to JUNE, 1983: Startup of Trunk Maintenance
Center (TMC) in the SCC; 1A-ESS complex translations; Office
surveillance; Field maintenance.
|
